1. Introduction
Welcome to Aira Diagnostics (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.airadiagnostics.com (“Website”) and services, including diagnostic tests, sample collection, reporting, and related healthcare support.
By using our Website or services, you agree to these Terms. If you do not agree, please discontinue use.
2. Eligibility
- Services are intended for all individuals.
- However, if you are under 18, a parent or guardian must book services on your behalf.
3. Services Provided
- We provide diagnostic services including pathology tests, radiology, preventive health packages, and home sample collection.
- Services are subject to availability, medical guidelines, and regulatory requirements.
- Reports are provided for informational purposes only and must be interpreted by qualified healthcare professionals.
4. Booking & Payments
- Appointments can be scheduled online or via our support team.
- Payment must be completed before or at the time of service.
- Prices are subject to change without prior notice, but confirmed bookings will be honored at the booked price.
- Refunds, if applicable, will follow our Refund & Cancellation Policy (to be displayed separately).
5. Home Sample Collection
- Our technicians will follow proper hygiene and safety protocols.
- Customers must ensure accurate address, availability, and consent for sample collection.
- Missed appointments due to customer unavailability may require rescheduling and may attract additional charges.
6. Test Reports & Limitations
- Test results are delivered digitally and/or in physical form within the specified timeline.
- While we follow strict quality standards, diagnostic results may vary due to biological or technical factors.
- Reports do not replace medical consultation. Please consult a registered doctor for diagnosis and treatment.
7. User Responsibilities
By using our services, you agree to:
- Provide accurate personal, contact, and medical information.
- Not misuse the Website for unlawful or harmful activities.
- Maintain confidentiality of your login and account (if applicable).
8. Intellectual Property
- All content on the Website, including text, images, branding, and design, is owned by Aira Diagnostics and protected by law.
- You may not copy, distribute, or use our content without prior written consent.
9. Privacy
Your use of our Website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
10. Limitation of Liability
- Aira Diagnostics is not liable for delays, errors, or damages caused by third-party service providers, technical issues, or unforeseen events.
- We are not responsible for self-interpretation of test reports without medical advice.
11. Indemnity
You agree to indemnify and hold harmless Aira Diagnostics, its employees, and partners from any claims, liabilities, or damages arising out of your misuse of our services.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City/State].
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on the Website. Continued use of our services constitutes acceptance of the updated Terms.
14. Contact Us
For questions or concerns about these Terms, please contact:
Aira Diagnostics
Email: corporates@airadiagnostics.com
Phone: +91 9115427777
Address: PLOT NO: B-122, H.NO:2-2-1118/1/12 & 13, SHIVAM ROAD, NEW NALLAKUNTA, HYDERABAD -500 044